Privacy policy
Earls Flowers Ltd is committed to protecting and respecting your personal data. This privacy policy explains the type of data we keep about you and how we look after it. It also tells you about your privacy rights and how the law protects you. We are registered with the Data Protection Office reference number tbc and are committed to ensuring that your privacy is protected and your personal information is secure. Should we ask you to provide information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy policy.
Who has access to my information?
The information you provide is controlled by the company Earls Flowers, Kerry Earl is the Data Controller. The Data controller controls how your information is used and by whom. Those with access to and use of your information are Data Processors. At Earls Flowers data processors include Earls Flowers administrative team members.
What information do we collect and how do we use it?
We collect personal information including:
• your full name
• address
• telephone number
• email address.
We collect the information when you complete an order, register for an account, or contact us about training options, including contact forms via our website. We keep a record of correspondence and customers. You can browse our site without disclosing any personal data to us. We use your information:
• to correspond during and after an order
• to analyse the number of students attending courses, looking at specific roles and geographical areas
• to respond to your question
• we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. How do we protect your information?
Controlling your personal information
If you contact us, we keep a record of that correspondence. If you order from us, we keep a record of your details (listed above). If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us or unsubscribing. Our marketing policy is to send a maximum of one newsletter related to Earls Flowers information. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We take all reasonable steps to ensure your personal information is stored safely on password-protected computers. Only Earls Flowers Ltd Data Processors and the Data Controller, who have access to the website and marketing databases, can access your information. In accordance with UK Data Protection legislation we follow strict security procedures in the storage and disclosure of information you provide to prevent unauthorised access. Our procedures mean we may occasionally request proof of identity before disclosing information to you. We cannot, however, guarantee the security of any data you disclose to us online.
Do we disclose your information to third parties?
We do not sell, trade or rent your personal information to third parties.
Cookie notice
If you use you website www.earls-flowers.co.uk you are consenting to the use of cookies.
Your consent and rights
By using our website you consent to the collection and use of this information by Earls Flowers. Changes to this privacy policy will be posted to this page so that you are kept informed of the information we collect, how we use it, and under what circumstances we disclose it.
Under UK Data Protection legislation you have a right to see the personal information that we keep about you, upon receipt of written request (by email) to the address below.
hello@godigi5.com
Data protection registration reference: ZAB15502
Privacy policy updated November 2020